LibAnswers

If an issue with a PDF is detected, a red banner will appear in the PowerNotes Extension sidebar. You will need to select what language the PDF is in and then hit the “Process PDF” button.

For free PowerNotes accounts, there is a 20 page limit per document. For premium accounts, an unlimited number of pages can be OCR’d per document. But documents with over 200 pages must be submitted to the PowerNotes Team for manual processing.

Depending on the number of pages and the quality of the document, processing can take several minutes. While a PDF is processing, the banner will turn orange.

Once a PDF is done processing, you will need to download it to your computer. It is important to note that the processed PDF is a different document than the original PDF. Make sure the processed PDF is saved somewhere on your computer that can be a permanent home for it - if you move the processed PDF from “downloads” to “documents” after you’ve highlighted it, the links won’t work as PowerNotes will not be able to “find it” it later. When the processed PDF is downloaded and placed where you want it, open it in your browser. With the processed PDF open in your browser, you should be able to make highlights and take notes on it.

While processing a PDF should make it more compatible with PowerNotes, the process isn’t perfect and you may still encounter some difficulties.

Some PDFs will not be able to be processed at all. If this is the case, you’ll see an error message. We encourage you to submit the PDF directly to the PowerNotes team by clicking on the Feedback button in the banner or on the pink Feedback button in the sidebar so that we can further investigate.

If you come across a PDF that needs OCR processing and the OCR banner does not appear in the sidebar, you can manually process the document. Just click on the Feedback link in the sidebar and then click on the link to run the OCR process manually.